Would like to cancel and have money back

Hi, I’d like to cancel the current subscription and have my money back. I can’t seem to find any link to process it automatically so I’m posting here.

Hello there,

Is there any reason you attempted to stop using our Sydney Pro theme? Perhaps we can help you running the theme without any issues. It seems likely you only have posted one topic in our support channel. Please write us your queries and we’ll be very happy to help.

Regards,
Kharis
aThemes Support

Thanks for the quick reply.
I understand the theme is pretty awesome and I’m likely to come back later, but at the moment the project I’m working on doesn’t seem to need it.

Update: I ended up purchasing the lifetime deal separately, so I don’t need this first purchase ie Sydney-specific subscription anymore anyway.

1 Like

Great!

Please let us know in a new topic if you have anything else we can help you with.

Regards,
Kharis
aThemes Support

So could you give me a refund on the first purchase?

Hello there,

Please provide us your email adress you used for your first purchase privately over direct message. So I can pass this to our account manager.

Regards,
Kharis
aThemes Support