Woocommerce orders - not receiving email


I have given with aThemes because nothing seems to work. I am giving one last shot - I have sydney Pro installed but every time I receive an order through the website I don’t get an email to my email address which is registered in the wooCommerce settings.

And no, this isn’t a problem with WooCommerce because the emails are received when I use a different theme.

Please sort this out asap I am losing faith in you guys. My website is www.organic-toothbrush.com


Hello Shahan,

I am sorry for the inconvenience. I need to inspect it directly from your site’s dashboard. Please share the working login username and password. Before doing so, enable the user log plugin to track my activities for security purpose.