Why are there no purchases showing in my account

My site is yoga.horseandriderstraightness.co.uk
I am trying to load the above through oneclick demo and I am sent to your site where there is no proof of my purchases for the main site or the yoga site?? This means I can’t install yoga on my subdomain and start working.please can you rectify this on your site?

Hello, it doesn’t look like you have any purchases associated with this account. Did you use another one to buy Sydney Pro?

Kind Regards, Roman.