Website upload issues on desktop & Mobile

hello! the site is not uploading (fornewbusiness(com) i have tried everything as per the related topics in this forum. it seems to an technical issue. I would be glad if you can help me to fix this problem. Kindly take a look and suggest where I can provide you the website login credentials.

Also I have checked with the hosting provider - they have checked and said it’s a them issue. because when we change the theme (to sydney) the site was loading. Kindly take a look

Thanks in advance.
Best Regards
Rahul Kumbhare

Hi Rahul,

I am sorry to hear that you have run into an issue. I am happy to help out.

What kind of file you are trying to upload and where? Can you tell me the step by step to replicate it?

Regards,
Kharis
aThemes Support

I just uploaded the news anchor pr theme and downloaded the recommended plugins - when I tried to check it on desktop mode and mobile device the site was not uploading. please check the screenshot

I checked it with my phone. And I can confirm that the issue only appears on mobile.

I will be investigating this further and be back to you as soon as possible.

Regards,
Kharis
aThemes Support

Sure and thank you. Do you need the login credentials?

Thanks in advance!