Website not opening

Hello, Our site is www.sbcconsulting.in and I have used Perth theme.
For one and a half years it was working fine and one day I found the site was not opening. Even the WP-Admin panel too was not opening at all.
Your support had said it could be the issue with an web domain registrar. I contacted them and they said they tried something and asked me to check. I was able to open WP-Admin panel and all plugins, page menus and pages seem to be there. But like past the live view is not working in the theme. If I replace the whole Perth theme then will I loose the site or is there much safer solution from your end ? If you want I can share login details in a private message. Your support would be appreciated.

Hello there,

I am sorry to hear you have been running into such that issue.

Please check the index.php file in your root folder, where the wordpress files installed. Does it look like this?

Stay safe.
Have a nice day :slight_smile:

Regards,
Kharis
aThemes Support

Hello Kharis,

It’s all same. But it’s not opening still.

Hello there,

Perhaps there are som missing code in the theme’s index.php file. Try reinstalling the Perth theme from FTP.

Let me know how it resolves the issue.

Regards,
Kharis
aThemes Support