Website is down

Hello - our site is completely down. Www.iconid.com. We are unable to access it on the front or backend. Is this a theme issue or is it a hosting issue? Please advise. Thank you.

Hello there,

Such that kind of issue is usually not related with theme’s code. To exactly track what went wrong, you could access the error logs file in your server. Or you could use this plugin:

Regards,
Kharis