Webcrash..,..,.,

It is the third time that when update some plugin the web page crash.
I don’t know what is going on
My web crash complete.
please I need your support
let me know what info do you need to access

thanks

Hello there,

What plugin did you update? Please FTP your site, then access the wp-content folder in the root directory of your site, then delete the plugin folder that might breaking your site.

Regards,
Kharis

Hello

I had to reinstall the plugins: Page builder and Widget bundle through FTP. It is the 2nd time it happend. When this plugins ask for an update, crash the web.
Sso, now is working but I’d like to know what’s the problem…
thanks