Web Desginer Throwing Curveball - Sydney Not Compatible With Wordpress Updates?

Good afternoon, I’m looking forward to your help and advice :slight_smile:

My client has purchased a new website and I can see it’s designed on this beautiful theme. The relationship with their developer has soured and the developer is saying that the theme is not compatible with any new wordpress updates, unless we pay big fees for them to manage the process for us.

My own Wordpress knowledge is limited: I can see it’s a custom child theme with a custom CSS sheet. Aside from that, I cannot see where the incompatibility would be coming from.

How can I future-proof this website for my client and make sure it’s the latest version of Wordpress, etc?

Very open to your advice,

Thank you, Marie

Hello Marie,

I think that you should try to update after making a full site backup (or in staging environment, if the site is live), in that case you should at least know what are the problems.

Please remember about importance of regular full site backups (files and database):
https://codex.wordpress.org/WordPress_Backups

Also you might want to check this tutorial:

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.

Wonderful, thank you Roman. I’ll try that. Marie

You are welcome Marie! :slight_smile:

Kind Regards, Roman.