Visitors cant rate 5 stars, only 4


#1

I have a problem, when someone tries to rate 5 stars, the fifth star doesnt change the color in hover, it is not selected and if i click in the fifth star, it is like clicking the 4th star.

I contacted the plugin developer and i disabled all plugins and that was not the problem, it is the theme because i changed it for the default and the plugin worked fine

can you help me please? im using the plugin free version


#2

Hi Alex,

Thank you for choosing our aReview theme. I’m sorry to hear that you run into issues concerning the ratings. Can you provide an URL, so that I can look up the issue where it appears?

Best,
Niels


#3

Sure, this is my test site where I’m having the issue https://your-domainsite.rhcloud.com/

The yasr plugin developer checked your theme out and told me the plugin is not perfectly integrated to your theme. I hope you can fix the problem because I really like this theme, thanks in advance!


#4

so any solution or suggestion???


#5

i still waiting, i need an answer, please or i will have to choose another theme

thanks