Video of the page takes a long time to play

Hello, yesterday I bought the pro version for only add a video on the front page, but the problem is that it takes a long time to reproduce, I would like to just the user visit my page the video reproduce immediately.

My web is:

I just opened your site and the video loaded instantly for me. It looks good!

I use Safari and takes about five seconds to play back, and Firefox does not play, for which reasons can this happen?

The video sometimes stop a few seconds Too!

Sorry about the delay.
The browser needs to download the video before it plays so, depending on your internet connection, this make take a while. Make sure you install W3 Total Cache to help with the overall speed.

And to answer your other topic, you cannot have different videos. Anyway, we’re going to refund you for failing to help in time.