Urgent, PLEASE HELP - Mobile version of the site doesn't load!

I activated the theme, and it works perfectly with pc/laptops, etc.
When trying to access the website with a mobile device (iOS, Android, etc.)
The site just doesn’t load!
Please help… it is urgent

Hello there,

You’re site load properly on my Phone as seen on the following screenshot. Have you been able to resolve it?

Cloudup

Regards,
Kharis