Unauthorized

Hello Support team,

When I want to Update the Perth Pro Theme on http://letterleven.nl, I get the message:

Perth Pro: Download failed. Unauthorized

What can I Do?

Thanks,

Tjeerd

Hello Tjeerd,

Please try to do the following.

Go to your Dashboard → Appearance → Theme License → delete the License Key and click Save Changes → enter the License Key again and click Activate License → click Save Changes → try to update the theme once again.

It is one of the Frequently Asked Questions:
http://docs.athemes.com/article/186-fix-download-unauthorized-issue

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.