Unable to update to latest version of west pro


I tried to update from 1.15 to 1.16. But doing this left me and a colleague with the error message that An error occurred while updating West Pro: Download failed, Unauthorized. Any clues to what might be wrong?

the page is http://www.jfh-consult.no/


Hello Ragnhild,

Please try to do the following.

Go to your Dashboard -> Appearance -> Theme License -> delete the License Key and click Save Changes -> enter the License Key again and click Activate License -> click Save Changes -> try to update the theme once again.

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.

Thanks for the quick reply!

I have also posted another topic that has not been answered:

The sticky menu on my page is no longer sticky any clues to what it can be? Also changing colours in the appearance –> custom settings does not do any thing. I have to change them in the custom css in order to get an output on my page.


I saw the post on regenerating cache with supercache, but the super cache is disabled for downloading in the plugin in WP.

Okay Ragnhild,

I answered your other topic.

Kind Regards, Roman.

Would removing the license and re-entering it potentially affect the settings, content or anything in any way?

Hello @dn,

Nope, removing the license and re-entering it should not affect the settings or content. However, please remember about importance of regular backups.

By the way, it is better to create your own topic for your question to keep forum in good order.

Kind Regards, Roman.