Hi there, I’m currently building a site for our charity and have loved working with the Sydney pro theme. There is one error however, that I have yet to find a way around. I’d rather not log into CPanel and do a file-switch, but will do so if it’s the only solution.
I’m trying to replace the generic header image that comes with the theme (Homepage uses Crelly Slider which works fine), but when I go into Customise -> Header -> Header Media -> Add New Image I’m able to select the file I want but get an error message any time I try to complete the “crop” stage and the stock header image is restored.
I’ve tried manipulating my image to the recommended 1920 x 1080, as well as trying all allowed image formats (.JPG, >PNG etc.) and have had no joy.
Any advice or workaround you can give would be greatly appreciated.
Thanks in advance,