Unable to activate/extend my Sydney Pro with my life time license

I am unable to activate my Sydney Pro license with my life time license I purchased. Please resolve this issue asap please!

Hello there,

Could you please grant me to access your site’s admin area, so I can check and troubleshoot it directly? For security reason, you can send the working login credentials to kharisblank@gmail.com; mention your license key and the link to this thread.

Regards,
Kharis

Please check your email. I sent the info you needed.

Did you receive it yet ?

Hello there,

I received it. Thank you.

I forwarded to our lead developer to resolve the trouble. It might take some time as we are working on different time zone; we are distributed team across the globe. Please be patience.

Regards,
Kharis