Theme Sidney: problems with updates.

I do assistance on a website that uses the Sidney theme. Home page, images, fonts, colors etc. are set out in the “Customize” section. When I have to do a theme update I have to do it all over again because the previous choices are not inherited. Why?

See www.agrariatoschi.it

Hello,

First thanks for using our theme!

Unfortunately we couldn’t reproduce your issue here. When we update the theme, the settings keep as it is without changing.

Could you please send for me through email your theme files ? Please, send the wp-content/themes/sydney/ and wp-content/themes/sydney-child-164 folders into a .zip package. So we can do some tests here.

Send to rodrigo@athemes.com

Kind Regards,

Rodrigo.

aThemes Support

you might need to make changes on a child theme