The shopping cart function does not work properly

  1. Home Page -
  2. Cart Page -
  3. Checkout Page -

The shopping cart function does not work properly. Particularly from going from the “Cart Page” to the “Checkout Page”. After I click “Proceed to Checkout” on the “Cart Page” it takes me to the “Checkout Page”, there I get a message “You must be logged in to checkout” and the information that I entered on the “Checkout Page” did not come through, also there is no place for a non-member to log-in.

Also at the top of the “Checkout Page” important lines of type which allow non-members to become members are missing. Specifically the text that says “Returning customer?, Click here to login”, “Have a coupon? Click here to enter your code” and further down the page, the “check box” and “Create an account?”

Hello there,

From your site’s WooCommerce menu, go to Settings > Accounts & Privacy; and enable “Allow customers to place orders without an account” on “Guest checkout”.

FYI, this is not an issue with Sydney Pro. To verify, if the issue still persists, try temporarily switching to one of deault WordPress themes like Twenty Twenty.

Let me know how it goes.

Stay safe.
Have an excellent day ahead :slight_smile:

aThemes Support

If works. Thanks for your help.

Great! You’re welcome!

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

aThemes Support