Sydney theme unconfigures

Hello,

I need help from you guys.
Iam using your Sydney theme in a wordpress site. more or less than 3 in 3 days he unconfigures. why this happens?

Best regards,

Nuno

Dear Nuno,

Thank you for reaching out to us here.

What are the exact issues you are experiencing? Could you please be more details.

Regards,
Kharis

My issues are:

  • Slideshow, header menu and background image of the site disappears.

To work again i’ve to delete the theme and install it again :frowning:

Best regards,

Nuno

Dear Nuno,

May the CSS or JS file of the theme was missing due to incomplete install. How did you install it? Did you do these steps? Please share the link to your site, so I can inspect it.

Regards,
Kharis

Good Morning.

Here is the link to the site: www.cemporcentomulher.com

I think I did all the steps correctly :slight_smile:

Best Regards,

Nuno

Dear Nuno,

The site address you shared can’t be accessed from here. On Firefox, the screen is displaying “Server not found”. Maybe you shared invalid URL?

Regards,
Kharis