Sydney Pro won't update and theme license says inactive

How do I fix this? The problem may have occured when installing a SSL certificate but not sure. I am a beginner so take me step by step to solve both or one problem at a time.

Hello Scott,

Please try to do the following.

Go to your WordPress DashboardAppearanceTheme License → delete the License Key and click Save Changes → enter the License Key again and click Activate License → click Save Changes → try to update the theme once again.

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.

Hi Roman,
I’m having the same issue. I tried WordPress Dashboard → Appearance → Theme License → delete the License Key and click Save Changes → enter the License Key again and click Activate License → click Save Changes → try to update the theme once again. and it didn’t work.

I’m still getting update failed download failed unauthorized.

please help

The sydney pro theme will not allow me to deactivate the license to reactivate it. I seems locked somehow. Please resolve this…

Hello Scott,

What happens when you empty License Key field and click Save Changes button?

Kind Regards, Roman.

I have the same issue.
I’ve purchased the theme and have a license key. But it shows ‘invalid’ key.
I’ve also cleared and re-saved a few times. Please help

Hello,

Please create a new topic for your issue if it’s still actual to keep forum in good order and make it easier to help you.

Kind Regards, Roman.