Hi, I’m on v1.29 and can’t update Sydney Pro - I keep getting an update fail message:Download Failed - Unauthorized. How do I update the theme? I’m using a child theme of Sydney Pro which has the correct activation key.
Please go to the license page -> copy your key -> delete the key -> save -> re-add the key -> save. Updates should work after that.
Hi, I upgraded to Sydney Pro, uploaded the .zip file for the theme and activated it. I have an activation code. But when I go Appearance > Theme License and activate your license key… there is no such option. At the bottom of the menu it’s saying “Get Sydney Pro.”
Am I missing something in the process?
You probably just installed the theme without activating it, otherwise you wouldn’t be seeing the Get Sydney Pro message. Please go to Appearance > Themes and check which theme is active.
Sydney theme “Active”. “Customize” button highlighted.