Sydney pro stuck on loading header slide


When accessing my website, the page is stuck on loading the header slides. Im able to view the website on wordpress but not on the actual website. Thank you in advance


Hello Edgar,

Thank you for reaching out to us here.

It shouldn’t happen by default. I checked your site, the web browser console tool is displaying a line of JS error that stops the loading animation overlay. This might come from one of your active plugins. Please follow the below steps and see if you could find the source of the problem yourself.

  1. Disable script minification/compression.
  2. Disable all your active plugins temporarily except Sydney Toolbox and Page Builder.
  3. Activate them one by one to find out which one contains that problematic JS script.


Thank you so much. Issue resolved. Step 1 fixed it.

You’re welcome!

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.