Sydney Pro Purchase Problem


#1

I currently have the free Sydney theme and just tried to purchase the lifetime version of Sydney Pro. I entered all of my information, including payment information, and received an error message that said:

‘Error: Missing Stripe token. Please contact support.’

Why is it doing this?

Thanks for your help.


#2

The same happens to me. What’s going on?


#3

Hello there,

Thank you for letting us know about it. We would like to apologize in advance for inconvenience. We are looking into it. We will update you ASAP. Please be patient.

Regards,
Kharis


#4

Hi guys,

Thanks for reporting this. It is fixed and you should be able to checkout now using Stripe with no errors.


#5

Thanks guys.

It works well now.