Sydney Pro API Key

I started with Sydney (activated the API key) and then upgraded to Sydney Pro.
I get an error when I try and activate the Sydney Pro key

Please assist

Hello there,

Try to follow the upgrade instructions as outlined in this documentation.

Regards,
Kharis

Hi there

When I do this this is what is on my page
Second

Doenst Have Sydney Pro on it … It has athemes annual support

regards
Paul

Hello Paul,

Do you have an active license to share privately to my email at kharisblank@gmail.com? Let us check it’s validity in our system.

Regards,
Kharis

Hi Kharis

Still no luck … someone else from athemes (Charlie Livingston) sent me another key to try
Says License keys dont match

regards
Paul

Charlie is our founder who manages all products’ licenses. Really sorry the last key didn’t match. I’ll let him know and try generating another key. Please be patience.

Regards,
Kharis

All good … Charlie sorted out my issue

Many thanks and great support

Great! Happy to hear that all sorted out!

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Regards,
Kharis