Slider text not showing


#1

Hi hi,

My website is www.tap-express.com.sg. I have already added the title, description and subtitle for the my sliders with images. However, only the images appear on the website, there are no text beside the images at all… Can anyone help?

Thanks!


#2

Hello,

I don’t see a slider on your site at all.

Can you please make sure that you have added it?

Kind Regards, Roman.


#3

Hi sorry,

I have added my slider back into the website. Can you help me to take a look again?

Thanks!


#4

Hello,

I still don’t see it.

Kind Regards, Roman.


#5

Hi sorry,

It’s on my home page. Pardon me.

www.tap-express.com.sg/home


#6

Hello,

Looks like you used plugin for that slider.

We don’t support 3rd party plugins, please contact that plugin support and see what they say.

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.


#7

Hi Roman,

Nope, i am not using a 3rd party plugin… I downloaded a 3rd party slider plugin yes. But the slider on my homepage was created using the default template of atheme.


#8

Hello,

Can you please provide a screenshot of the slider that you are referring to?

You can upload screenshots to your WordPress Media Library and share a link, or you can use one of the online screenshot services.

Kind Regards, Roman.


#9

Hi Roman,

The links are as follow:

Hope the links will be useful…

http://www.tap-express.com.sg/wp-content/uploads/2016/09/Screen-Shot-2016-09-14-at-10.31.25-PM.png

http://www.tap-express.com.sg/wp-content/uploads/2016/09/Screen-Shot-2016-09-14-at-10.31.36-PM.png

http://www.tap-express.com.sg/wp-content/uploads/2016/09/Screen-Shot-2016-09-14-at-10.34.10-PM.png


#10

Hello,

That is not a default slider, default slider options are in Customize section.

You can deactivate that slider plugin and the slider on that page should disappear, just to make sure.

Kind Regards, Roman.


#11

P. S.
In fact, in Astrid it’s not even a slider, it’s header image.

So please contact plugin support regarding your issue.