Slider - problems with iPad/iPhone


#1

Hi folks,

this is a great theme and I’m pretty sure I’m gonna buy the pro Version. However - I have an issue on iPad/iPhone. Any idea why the slider doesn’t work on my mobile devices? The other pages are fine.

MacBook Pro (Firefox, Safari)
http://www.energieberater-hamburg.net/ - works fine
http://www.energieberater-hamburg.net/energieausweis - works fine

iPad/iPhone (Safari)
http://www.energieberater-hamburg.net/ - doesn’t work
http://www.energieberater-hamburg.net/energieausweis - works fine

Thanks!


#2

Hi,

Just had a look on a 5s. First of all, it seems that your website is shrinked instead of being responsive. There might be a plugin that’s causing this.

Second, if the slider images aren’t being displayed then you might need to resize them. They’re very big and iOS devices don’t display images above a certain size.


#3

Hi Vlad,

thanks for the very quick response which helped finding the problem. The Domain is being redirected to http://www.yaarch.de/energieberater-hamburg

If you use THAT link it works. So the redirection via frame is obviously causing the problem.

Thanks again,
Daniel