Site Origin Contact Form in Sydney theme not working


I hope this is appropriate, but as I saw this widget in questions listed as a Sydney widget, so fingers crossed!

I’ve installed this widget on my newsletter subscription page. When you click to subscribe, a success message shows, not an error message, but I don’t get the information emailed to my Gmail.

I’ve tried uninstalling all the plugins, clearing the cache and having another go. I’ve tried Contact Form 7, but with the same results. I’ve also tried another simple and well reviewed contact form plug in, but all have had this problem.

My website address is

Thanks in advance,


Hi Jane,

Have you properly set up your email address? Please check this documentation.