Site links doesn't open properly (occasionally) in Facebook inappropriate browser

Hi guys,

Long time no seen. I have an issue with Facebook links to one of my sites on mobile. Sometimes the page opens kind of twisted, like the css is not loaded at all. The site is www.riihonmajatalo.fi. I’m using Sydney theme. Haven’t been able to solve this by myself. This issue has appeared some time ago. It has not been there right from the start. It’s so rare that I’m not able to implement it by myself but a customer sent me two screen shots. I have kind of a feeling that this might be more Android related but also with iPhones too. I have tried tweak caching settings and see if there is any conflicts with plugins but had no luck.

https://1drv.ms/u/s!Aim84a0nWuFSgasJDpqF_56iy2RYDg
https://1drv.ms/u/s!Aim84a0nWuFSgasK5HyZ0dC0n_tF7g

Any idea what might cause this issue?

Cheers,

mikko

Hello Mikko,

Does this issue also happen with our demo site? Check the version of your Facebook app. Is it the latest?

Regards,
Kharis

Hi Kharis,

Probaply not, cos the link is not in Facebook. This seems to be related just with Facebook inappropriate browser. on a regular browser it works just fine, or at least I haven’t received any reports on those

Hi Kharis,

Do you have any update on this one? My Facebook app is updated but don’t know how it’s with our customers. And let me emphasise, this issue is just with Facebook inapp browser. With regular browser everything is ok. It’s really rare but annoying. Easy fix is just to refresh the pages (which sometimes helps but mostly not) or go back to the Facebook post and click the link again. Then it shows the page ok. It just needs this one extra step but it’s too much if you don’t know it.

This might be just something that Facebook has to fix but I’m not sure.

Cheers,

mikko

Hello Mikko,

I’ll forward this to our developer and hopefully we can fix this issue shortly. Please be patience.

Meanwhile, you can try enabling HTTPS. Here are some resources you can follow:

See if this procedure resolves the problem.

Regards,
Kharis

Hi Kharish,

And thank you. I have https activated and Chrome doesn’t give me any error messages about unsecure site (nor mix content). Did you notice there something related to that?

Cheers,

mikko