Shortcode is not working in shop page

Hi,
In shop page, shortcode is showing as a code, instead of contact form,

Hi there,

It seems likely we need to dive into the code level for such this kind of issue.

I will be checking this further with our development team. I will be back to you as soon as possible.

Regards,
Kharis
aThemes Support

Hi,

I talked with our development team and we decided to check the page directly to get some more information.

Can you share the link to the product page needs help with this?

Regards,
Kharis
aThemes Support

sure, here is a link,

Hi,

Thank you for getting back along with the link.

We’ll be investigate the code of Leto theme. And we’ll be back to you as soon as we get the solution to suggest. Thank you for your patience.

Have a nice day!

Regards,
Kharis
aThemes Support

Hi @buynsellcode,

We’ve tested with other shortcodes and they seem to work fine in the preview.
It seems that you’re using a contact form plugin that’s no longer maintained? Grunion?

Please try to build your form with Contact Form 7 or similar.