Search box does not appear to search woocommerce product description


#1

I purchased Sydney Pro for a client. It is supposed to be woocommerce compatible, but the sidebar search widget is not returning any results for words used in the woocommerce product descriptions. The search did work for the previous theme (Mystile from woothemes) so I need to find a way to get this working again for the customer. Any ideas?


#2

Hello there,

Thank you for reporting.

I can’t replicate that issue on my end.

Could you please post your site URL here so we can have a look?

Warmest regards,
Kharis


#3

Sure,

http://agileappdevelopment.com/endoplus/product/5378/

Show a product called “5mm Insert, Maryland with Cross Serrations” but if you search for “Maryland” the search returns nothing.

-Bob


#4

Dear Bob,

Thank you for the link. It helped me a lot.

Could you please try to replace the existing search box widget with the “WooCommerce Product Search” instead? Go to Appearance > Widgets.

Let me know how it goes. I’ll wait to hear back from you regarding your stats.

Regards,
Kharis


#5

That works. Thank you!


#6

Dear Bob,

You’re welcome.

I’m glad to have an opportunity to assist you.

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Warmest regards,
Kharis