Refund request subscription

I have been trying to use the “contact us” form/page to request a refund. However the form will not submit. Despite a good connection only get the spinning ball that never completes submission.
Sydney Pro purchased Jan 10; would like to cancel and receive my refund.
Kind regards

Hi,

Thank you for reaching out to us over the support forums.

Seems likely it is your first time contacting us.

  • Is there any specific reason why you’re planning to cancel subscription?
  • Is the theme not working for you?
  • Is there any chance for us to help fix your problems?

Regards,
Kharis
aThemes Support