Product file upload option

Does anyone have this issue: When adding a new product there is no button for me to upload an mp3, or a pdf for the store etc…Am I not checking a box or not seeing something?
THANK YOU
Tom

Dear Tom,

I thought you have not set your product data as “Downloadable” yet. Please read this documentation.

For other general WooCommerce related questions, please consider to post them at WC community support forum.

Regards,
Kharis

Hi Kharis, I have checked both boxes virtual and downloadable also have force download in the settings but still no option for customers, I’ve checked the support forums with no luck. Thank you Kharis
Tom

www.jamminjunior.com

Dear Tom,

Thank you for updating me.

What will happen if you temporarily deactivate all non-required plugins? Try to clear your browser’s cache before you access your admin area.

Regards,
Kharis