"Preview" of changes made doesn't work

Hi Support,

After making changes to my homepage, I wanted to see what the page looked like before pushing it live. I clicked on the “Preview changes” button - this opens a new browser, but the a preview doesn’t load, all I can see is a blank page.

Is this something that can be fixed?

I look forward to hearing from you.

Regards,
Jankee

Hi,

I have tested that with the latest version of the theme and it works, maybe please try to deactivate all of your third-party plugins and try again, if it still won’t work, then maybe it’s a hosting / server related issue, so I suggest to get in touch with your hosting provider.

Kind Regards,
Csaba

Hi Csaba,

Thank you for your reply – but this problem is only happening when I try to Preview the Home page – any other page I Preview it is working fine.

Is there a reason for this?

Thanks,

Jankee Khambhaita
Senior Digital Developer

Hi,

Yes, a server issue can cause that, maybe your homepage is too large and your server doesn’t give you enough resource to preview it, so I suggest to try what I’ve recommended previously.

Kind Regards,
Csaba