Pictures are not seen on Chrome vs. Mozilla


Could you please advise how we can fix that. THX

Hi,

I am sorry to hear the issue you’re experiencing. I am happy to help out.

To figure out the root of the problem, seems likely direct inspection is needed. Can I request you to share the link to your website here? Or you may link it to an email and sent it to me at kharis@athemes.com, in case you want it to be private.

Regards,
Kharis
aThemes Support

1 Like

Thx Kharis, I sent you the link. Maybe you can also check, if this happens also with other browsers?

Thank you for sharing the link.

I checked with my web browser’s inspector tool and found that the image location is separated from your main website URL and it is not HTTPS enabled. Hence Chrome can’t load it.

The solution is by fixing the image URL. And I can confirm that it is not a theme-related issue.

I hope this reply helps.

Regards,
Kharis
aThemes Support