I really need your help with Sydney or SydneyPro.
I’m having issues with the “theme personalization” option. Once I’ve clicked on the icon to personalize the theme, I’m automatically redirected to the website page, therefore I cannot make the changes I was trying to make because I cannot actually access the tool to do so. I do not know where this comes from for I have not clicked on anything that could possibly trigger the redirecting, it just happens automatically.
What can be done to stop that ? I really need to access the “theme personalization” tool.
(By the way, everything is up to date, I do not have to update WordPress or any extensions whatsoever. Which is why I’m even more confused regarding this issue.)
Thanks in advance for your help.
Have a great one.