Password protection on pages

Hello Support,

Some of my pages are currently set for password protection. It is working on desktop but the field is not accessible on tablet and phone.

here is the site: www.authenticasset.com

Can you please help?

Estelle

Hello Estelle,

I visited one of your pages and it is displaying fine on my phone.

Cloudup

Have you been able to mange it by yourself?

Regards,
Kharis

The only page that it is working is demo 4. All other pages, such as Firm and subsections are not working.

http://authenticasset.com/wp-admin/upload.php?item=984
http://authenticasset.com/wp-admin/upload.php?item=985

Also, I noticed that when I put in a password for one page, all other pages are accessible, it wasn’t the case before.

Estelle

Hello Estelle,

The links you shared aren’t publicly accessible. Could you please share the URL path to those images instead? If you can’t find it, alternatively you can share them to Google Drive.

Also, I noticed that when I put in a password for one page, all other pages are accessible, it wasn’t the case before.

Basically theme isn’t the source of this problem as it doesn’t contain any PHP function to modify it. Probably other plugins do it? Try to temporarily deactivate the all non-required plugins (if any).

Regards,
Kharis