Parent Category with sub categories not displaying in Shoppage

We have created categories on product page with parent product’s

The parent category is not displaying on the shop page, but when selecting the parent category on the sidebar it display’s correctly. Thus the landing page of the shop does not appear to be correct

Kind Regards
Christiaan

Hello,

The parent category is not displaying on the shop page, but when selecting the parent category on the sidebar it display’s correctly.

Can you please specify the parent categories that are not displaying?

Kind Regards, Roman.
aThemes Support

USB Extra
Printer and Accessories
Phone Covers
Car Extras
Bluetooth Accessories
CCTV Extra’s
Computer Cables
Computer Casings
Controllers
CPU Accessories
Gaming Accessories
Hard Disk

Good Day I got a notice of spam why

Hello, sorry for that. And thank you for the categories list.

The parent category is not displaying on the shop page, but when selecting the parent category on the sidebar it display’s correctly.

It might happen if your parent categories don’t have any products.

If it’s the case, please check these WooCommerce support topics:


Please feel free to ask any other questions that you might have.

Kind Regards, Roman.
aThemes Support

Good Day

The suggestion did not work I think it is because of the sub categories with products

Christiaan

The only way I see with the Sydney Pro theme is that one should purchase Elementor Pro as one can not change the shop page on the free version. Then on should install a I plug Inn to have multiple categories with child/sub categories

Please advice

Hello Christiaan,

I asked our Developer to check your issue, let’s see what he says.

Kind Regards, Roman.
aThemes Support