Pages layout issue

Hello,

For the past few months, I have issues with the layout of all my website pages…

Description:
1- The pages layout looks like a blog with 2 columns even though the template page is “Single Service” or fullwidth.
2- The main picture of my single service pages are displaying at the top of my pages and I don’t need this (I did put a custom code a year ago that does not work anymore).
3- At the bottom of all the pages, I have our phone number and email address, it never showed like that.
4- Contact page: the map disappeared and the layout is what I call a blog layout…

Please anyone to help me to fix this?

My website: http://patissdelices.com
I use Astrid and all my plugins and Themes are up to date with the last version of Wordpress.

Thank you for your help!!!
Diane.

Hi Diane,

Thank you for contacting us. I am happy to help with your queries.

Let’s address them one by one, so we can track progress of each easier.

The pages layout looks like a blog with 2 columns even though the template page is “Single Service” or fullwidth.

Is there any link to the page needing help with you can share here?

Regards,
Kharis
aThemes Support

Hi yes!
On every single page actually. See here: http://patissdelices.com/creations-services/paques/

Also attached you can see columns and lines that appeared out of the blue.
Thank you for helping me here :slight_smile:

Also, you can see the first pic that is from the home page, and the contacts at the end that are not supposed to be here; I believe it is from the same error.

Best,
Diane.

Hello, I realized that the website is not even responsive anymore, I don’t have any menu on my mobile. Please help… I have been in this situation for months now…Thanks!

Hi,

​Please accept my apologies for the delay in response. I really appreciate your patient.

I am sorry, I didn’t get your issue correctly. The screenshots don’t help me. Can you share a video recording to better explain the issues? So I can help you in a better way.

Regards,
Kharis
aThemes Support

Hi Kharis,

Find the video here: http://patissdelices.com/wp-content/uploads/2021/04/Screen-Recording-2021-04-05-at-6.33.40-PM.mov

What I am trying to show you, is that I have two columns that appeared out of the blue, and messing up my page layout. You can see that I have lines that are not supposed to be there. Also at the end I have contact info, that are not supposed to appear either.
The first picture of “single service” is not supposed to display at the the top of page either… You gave me a custom code a year ago…

On the contact page, the map is missing, and I can’t figure out how to fix it.

All is coming from the same bug: layout of my pages that got a square or columns from nowhere…

Please, help me, I have the issue for months now :S
Thanks,
Diane.