No sound playing docmn videos

I use windows 10 but no sound plays when I try to watch the videos on pagebuilder? in the documentation - the speed of the action on screen is such that I need sound to absorb what they are doing.
on other videos in my browser sound seems ok I use Firefox.

Tried looking up on web but most advice seems about embedding videos rather than hearing them. I have logitech mini speakers and realtek audio and a Lenovo desktop?

I should have added that I have updated the audio/video device drivers and tried videos again but no sound hence post above.

Hi,

Please post a link to your website. so I can check.

Best Regards,
Csaba

This is when I visit athemes website to view Sydney documentation and page builder videos plays but no sound happens when using desktop, laptop, tablet or mobile.

Hi,

Ok, sorry, I didn’t understood it correctly at first, there are no sounds in doc videos, that’s why you don’t hear them, so that’s not a device or theme issue, the videos are without sound.

Best Regards,
Csaba

thank you for replying ticket amended to resolved

Hi,

Great! You’re most welcome! If you need help with anything else, please, feel free to open a new topic.

Have a nice day!

Best Regards,
Csaba