No Dashboard access - Forbidden Errro 403

I worked on my Sydney theme four months ago but stopped until recently. I tried to edit it now, but I am having problems accessing the dashboard. The following message appears:

You don’t have permission to access / on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I have tried the following:

  • deactivating pluggings
  • erasing .htaccess file and generating another
  • contacting my host-server (they said there is no problem there).

Please, what can I do to solve it?
Thank you

Hello there,

That such kind of issue typically relates with the server configuration. I’d recommend you to contact your hosting support department to resolve it.