Não estou conseguindo traduzir

Olá a todos e desde já agradeço a ajuda. Não tive o tema AIRI traduzido automaticamente da mesma forma que consegui com o GREATMAG. Poderiam me explicar o motivo?

Site com o tema AIRI: https://brunnorodrigu.es
Site com o tema GREATMAG: https://portalesportivo.net

Hello there,

Thank you for reaching out to us over support forums here. I’d like to help, but I only speak English. Would you mind re-writing it in English, please?

Regards,
Kharis

Sorry and I appreciate the help. I did not have the AIRI theme automatically translated into my language (Portuguese-BR) in the same way I did with GREATMAG. Could you explain why?

Website with the theme AIRI: https://brunnorodrigu.es
Website with GREATMAG theme: https://portalesportivo.net