My theme is not updating

I try to update and the following error appears

https://athemes.com/edd-sl/package_download/MTYxMzI1MjI4NjoxNWRiODQ5M2Q0YWE4ZjQ0ZTFmMmIyMjBiZmE2NzA4NDoxMDg0Mzc4Ojg0ZDZmM2UyNzc1Nzg1ZWM5MmZlZTViN2ZiODAzZGUxOjow…

www.bandashowfactory.com.br

Hi,

​Please accept my apologies for the delay in response. I really appreciate you patience.

Probably there is something blocking from your web hosting. Can you send me a direct mesage and share your website’s admin access, so I can check it directly?

Regards,
Kharis
aThemes Support