Moesia FP: Instagram

Hi - just noticed that my instagram feed is not appearing on my website anymore. Just went into my app to re-authrize the token and its coming back with this error:

{“code”: 403, “error_type”: “OAuthForbiddenException”, “error_message”: “You are not a sandbox user of this client”}

Please advise ASAP

Thank you

Hello there,

I am sorry to hear you have run into trouble.

Could you please share the link to the page where you put your Instagram feed, so I can take a closer look?

Regards,
Kharis

www.myproposalco.com.au and http://www.myproposalco.com.au/contact-us/

Hello there,

Your access token key seems to be invalid. Please regenerate it using this tool: http://tools.creoworx.com/instagram/

Or you can follow the following steps:

  1. Install and activate the Instagram Feed plugin
  2. Navigate to “Instagram Feed” menu > Configure
  3. Hit the button that says “Log in and get my Access Token and User ID”
  4. Copy your access token key and user ID
  5. Edit the “Mosia FP: Instagram” widget, then paste your copied access token and user ID
  6. Refresh your page
  7. Uninstall and delete the Instagram Feed plugin

Regards,
Kharis

Thanks - working perfectly now!

Hello there,

Thank you for updating me. I am glad to know that the issue resolved.

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Regards,
Kharis