Mobile View not showing my video or calls to action

Hi,

In my customizer, my mobile view looks great and mirrors the site on the desktop, but when I actually look at it on my phone, it is missing the video, call to action on the front page.

Please advise on how to optimize.

Thank you,

Kari

Hello Kari,

Please share the link to page where I you put that video and CTA button, so I can check.

Regards,
Kharis

Hi Kharis,

Sorry, I am new to WP design and don’t quite understand the question. This is my front page, so it would be kariazuma.com for the page the video is on. Can you provide further instruction?

Sorry, thanks.

Kari

Hello Kari,

I guess the mobile theme by Jetpack could be the source the problem. Please try to temporarily disable it.

Let me know how it goes.

Regards,
Kharis

Yes! Thank you, that worked :slight_smile:

Kharis, I am still having trouble with something… different topic… My header image still has a box with a question mark that pops down into the photo. I have tried some trouble shoots from another of your staff members, but it hasn’t worked. Can you please take a look at my site, look for the question mark box on the header image, and let me know how I can get rid of that.

Thank you!!