Missing Sydney Toolbox Widgets

I have Sydney toolbox and page builder plug-ins installed, but when creating a new page, none of the widgets from Toolbox show up.

This is the same problem encountered in this topic thread HERE

In that thread, Kharis asks for access to fix the issue but no solution was posted. I e-mailed the address given with site access but didn’t hear back. I posted in the thread, but got no response.

Hello Jake28,

Can you please try to temporarily deactivate all your plugins except Sydney Toolbox and Page Builder by SiteOrigin, and see if it helps? Please remember about importance of regular full site backups.

Kind Regards, Roman.

I have tried that and it had no effect. I just did a full site backup last week. Vlad contacted me via e-mail and is also working on the issue. He has site access.

Okay Jake28,

Please feel free to create a new topic if you have other questions.

Kind Regards, Roman.