License stauts is unknow

Hi Team,
For some reason under Theme License it’s saying this:

License status is unknown.

I’ve purchased “aThemes Yearly Access License”, not sure why this is happening. Please let me know how I can go about resolving this.

Thank you

It should work fine. Which version of Sydney Pro are you using (you can check by going to Appearance > Themes)?

Hi, Charlie,
My Sydney Pro ver is 2.0.9 and error message as below, thanks.

An error occurred, please try again.
License status is unknown.