Layout bug issue

Hello,

I added a new page on my website. When I want to change the layout, there are anomalies that appear. Some changes I did do not appear.
For example on the first screen, the configuration of the first block “text” on the left is exactly the same as the other one above on the right but at the end it doesn’t look the same.
Moreover on the gray bar at the top of the screen. The Title should be written in white. However, it’s not the case as we can see on the 2nd screenshot.

Do you have any solution in order to fixe this bug please ?

Thank you,
Regards,
Jim


here is the website : www.privens.com

www.privens.com/offrir/ (Sorry I wasn’t able to edit the post a second time, don’t know why).

Dear Jim,

Thank you for reaching out to us here.

I am sorry to hear that you’ve run into trouble. Does this issue always to happen or just a sudden? Please confirm.

The plugin’s script might interfere it. What will happen if you try temporarily deactivate the all non required plugins?

Regards,
Kharis

Hello Kharis,

No it just appears suddenly and only on this page. I tried to temporarily desactivate the non required plugins but it still not working.

Regards,
Jim

Dear Jim,

Thank you for the followup.

I am wondering if you would experiencing the same problem on a new blank page with the same page builder content setup. Please create a new blank page, and let me know how it goes.

Regards,
Kharis

Hello Kharis,

Thank you for your answer. It actually works !

Regards,
Jim

Hi from Italy. About SIDNEY in retinacromatica.it
I have this problem : Menu to personalize layout have desappeared!
Please help me.
http://retinacromatica.it/wp-admin/customize.php?url=http%3A%2F%2Fretinacromatica.it%2F


I have SIDNEY in mariapia.alloggio.it/wp/ (other site) and it works over there. I dont understand.

http://mariapia-alloggio.it/wp/wp-admin/customize.php?url=http%3A%2F%2Fmariapia-alloggio.it%2Fwp%2F

http://retinacromatica.it/wp-admin/customize.php?url=http%3A%2F%2Fretinacromatica.it%2F

Hi from Italy, I m have this problem: menu personallize layout have disappeared.
Please sorry for my english. Help please

http://retinacromatica.it/wp-content/uploads/2016/10/SIDNEY.jpg

I have Sidney on other web site but over there everything works
What as a big mistery.

Thanks

Hello there,

I am sorry to hear you’ve run into trouble.

Please disable the all non-required plugins and try again. Some plugins’ script might interfere it.

Regards,
Kharis