Issue with entering license key (Sydney)

Hi,

I just bought Sydney Pro. After installing I wanted to enter the license key. However, I received an error:

cURL error 7: Failed to connect to athemes.com port 80: Connection refused

Wordpress version: 4.7.2 (in Dutch)

Any ideas how I can solve this?

Thanks in advance!

Cheerio,
Frank

Hello there,

Your web hosting might have a security in place that prevents the file transfer route from our server. Please talk to your web hosting support department.

Regards,
Kharis

Thanks Kharis!

I contacted my hosting party. They can put the athemes verification server on the whitelist, for which I need the IP address of this verification server.

What is the IP address? Can somebody please inform me? If you don’t want to give it in this forum, you can contact met on frank<at>hepkema.nl

Thanks in advance!

Frank

The IP address is 104.207.138.128

Regards,
Kharis

Thanks Kharis. I will pass this information to my hosting party.

Regards,
Frank