Issue with Airi Pro

Hi there I have some issues when I use Airi Pro together with Elementor. After Airi Pro is activated I get the message

“This site has technical problems”

After Airi Pro is deactivated everything is back to normal.

Any ideas?

Best regards,

Harald

Hello Harald,

Please check your server and ensure it meets basic requirements as mentioned here: https://wordpress.org/about/requirements/

To help check what’s exactly causing that error, activate WP debug mode or use Error Log Monitor plugin.

Regards,
Kharis

Hi Kharis,

just to confirm the server does meet the basic requirements, but I will try to get the specific error using the debug plugin.

Thank you for your help.

Best regards,

Harald

Hi Kharis, after enabling debug mode I get the following error code when Airi Pro is enabled:

Fatal error : Cannot declare class Elementor\aThemes_Portfolio, because the name is already in use in /var/www/vhosts/sanire.de/httpdocs/wp-content/plugins/airi-pro/blocks/block-portfolio.php on line 339

Do you have an idea what the problem is?

Best regards,

Harald

Hello Harald,

Please check your plugins list and ensure if you’re not having Sydney Toolbox plugin activated.

Regards,
Kharis

Kharis,

yes, -thank you. This was the problem.

Thank you for your continued support and all the best,

Harald

You’re welcome Harald!

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Regards,
Kharis