Issue in importing .xml file


#1

Hi, i like the theme and activated it,n my site is live ,
I’m facing issue in importing .xml file, the uploading the file option is disabled.
please have a look as soon as possible


#2

Hello there,

Thank you for reaching out to us here.

It usually happens when the permission config of wp-content directly isn’t set to writable. Please access wp-content directory from cPanel or FTP and change its permissions to 755. Please see the WordPress codex.

Regards,
Kharis


#3

I changed the permission but no luck .
please help


#4

Hello there,

Would you please grant me a temporary access to your site admin area? Please share the login credentials to my email kharisblank@gmail.com and enclose the link to this thread.

Regards,
Kharis


#5

I have mailed you the credential,apart from this i have a question for footer widget can we remove entire section and add 4 widget footer, which is align equally.

I think that is not in your support, So for that i will do the whole part only just review before it.

For a safer side.
thanks


#6

Hello there,

> can we remove entire section and add 4 widget footer, which is align equally.

Currently there is no an instant way to do so. It needs some PHP coding works in the footer.php and add some custom CSS. But, it is beyond our support service we can provide. It prevents us to provide further assistance on this matter.

Regards,
Kharis