Issue import demo content (Botiga theme)

Hello aThemes community,

I just see that you released Botiga theme, I’m testing this cool template. I installed it on a fresh wordpress installation, I’m able to click on Import button and I receive a success message. But when I check the home page it don’t looks like the live demo :frowning:

So, what I can try to get my web like your live demo?

My page is:
http://ec2-3-128-26-67.us-east-2.compute.amazonaws.com/wordpress/index.php

Hi there,

Welcome to our support channel for Botiga theme.

First of, thank you for using our theme.

I’ll be replicating your issue and will be back with a solution you can follow. Please be patience.

Regards,
Kharis
aThemes Support

Hello Kharis,

Thanks for your response, aThemes is doing a great job with those themes :wink:

Ok, I will be very pending to your answer.

Thanks.

Hi @Nicolas,

I didn’t testing the demo import and I can confirm that the reported issue can’t be replicated.

Perhaps it’s a site-specific issue that requires direct inspection to figure out what is exactly going on there. Also, I can do the demo import for you if you don’t mind. Thus I’d request sharing your website’s temporary dashboard (/wp-admin) access to my email at kharis@athemes.com. Before sending the link, please ensure:

  • The link expiry is set to 7 days
  • All admin rights are enabled

P.S.: Attach the link to this topic to your email body to signal your coming from our support forum.

Regards,
Kharis
aThemes Support

Hello Kharis,

I’ve generated the temporal link and I already sent it to you via email.

I hope that you can find the reason of this issue,

Thanks for your time :grinning: